Terms of sale

General conditions for sales and delivery of goods supplied by FreezeTec ApS

Unless otherwise agreed in writing, FreezeTec ApS– hereafter FreezeTec, undertakes all deliveries subject to the following conditions, irrespective of any contradictory or other provisions in orders or order confirmations from the purchaser.

  1. Quotations and acceptance:

Verbal and written quotations from FreezeTec are valid for a period of 8 days from the date of submission, unless otherwise stated on the quotation. FreezeTec may cancel a confirmed order if the purchaser has outstanding debts with FreezeTec.

  1. FreezeTec’s services:

According to prior warning FreezeTec reserves the right to make sub-deliveries and to make over- and under-deliveries of +/-10% unless otherwise agreed at the time of purchase.

  1. Delivery:

Deliveries are as standard made ex factory and the purchaser therefore bears all subsequent risk of accidental damage to the goods. This applies irrespective of whether FreezeTec is responsible under the agreement for the cost of transporting the goods. The purchaser is responsible for taking out any insurance to provide cover against damage of the goods after delivery.

  1. Price:

Current list price. FreezeTec reserves the right to alter prices for any reason and without prior notice. All prices exclude VAT.

  1. Payment:

As specified on the quotation, order confirmation and invoice. After the due date for payment, interest will be charged as specified on the quotation, order confirmation or invoice.

  1. Handling fee:

According to prior warning, FreezeTec can charge a handling fee for small deliveries.

  1. Delivery times:

Where possible, deliveries are made in accordance with the purchaser’s wishes. FreezeTec does not undertake to meet precisely quoted delivery times. Delivery times are subject to the condition that no strike, lockout, fire or other force ma­jeure prevents delivery at the agreed time and that the delivery is also not hindered by a delay in essential deliveries during manufacture. In the event of delay, the purchaser may not invoke any authority due to breach of contract. The purchaser is for example therefore not entitled to cancel a purchase or claim compensation or a proportional discount on the purchase sum.

  1. Deficiencies:

If the goods are defective due to a material or manufacturing fault or negligence on the part of FreezeTec, including negligence relating to advice regarding material selection and production form, FreezeTec will pay compensation for a period of 12 months after delivery corresponding to the invoiced price of the goods or free of charge deliver identical goods or part thereof or repair the goods or part thereof as decided by FreezeTec.

FreezeTec’s liability is expressly limited to the compensation or redelivery or repair referred to above and FreezeTec may not be held liable for any direct or indirect damage or loss, including operating losses, commission losses or any other consequential financial losses.

FreezeTec’s sales material specifies the purposes for which each product may be used. FreezeTec can accept no liability if a product is used for other purposes or if a product is subjected to stresses, which are not referred to in the sales material.

FreezeTec’s liability as referred to above is subject to the condition that any faults are notified immediately after discovery.

  1. Claims:

The purchaser is obliged to carry out a thorough investigation no later than on receipt of the gods in order to determine whether the goods are in accordance with the contract.

Any claims concerning goods must be made immediately and no later than 8 days after receipt of the goods. If a claim is submitted after this deadline, the purchaser may not hold FreezeTec liable for the deficiency.

Goods may only be returned by prior agreement and within one month after the return agreement is reached.

  1. Cancellation of orders:

The purchaser must notify FreezeTec in writing of its wish to cancel an order. FreezeTec reserves the right to not accept a cancellation once FreezeTec has confirmed the order. Orders concerning goods, which FreezeTec does not normally hold in stock, may not be cancelled unless FreezeTec’s supplier agrees to the cancellation.

  1. Return of goods

Stock goods may only be returned by prior agreement and with a copy of the delivery note. Only standard goods suitably packaged and in saleable condition, may be returned. Specially prepared goods may therefore not be returned. Goods may only be returned by prior agreement and within one month after the return agreement is reached. The purchaser will be credited with 70% of the invoiced value. Goods are returned at the purchaser’s expense and risk.


  1. Product liability:

FreezeTec may only be held liable for personal injury if it is proven that the injury is due to an error or omission on the part of FreezeTec or other party for which FreezeTec is responsible. Under no circumstances may compensation for personal injury exceed the maximum compensation payable in accordance with current Danish law.

FreezeTec may not be held liable for any damage to real property or movables, which occurs whilst the sales object, is in the possession of the purchaser. FreezeTec may also not be held liable for damage to products, which have been manufactured by the purchaser, or to products in which such products are used. In other respects, FreezeTec may be held liable for damage to real property or movables subject to the same conditions as for personal injury. Under no circumstances may FreezeTec’s total liability for each loss exceed DKK 1,000,000 including interest and costs. FreezeTec may not be held liable for indirect damage or losses such as operating losses, commission losses and other consequential financial losses.

To the extent that product liability with respect to a third party is invoked against FreezeTec, the purchaser is obliged to indemnify FreezeTec to the same extent that FreezeTec’s liability is limited by the present sales and delivery conditions.

If a third party submits a claim for compensation against one of the parties under this point, this party must immediately inform the other party. FreezeTec and the purchaser are mutually obliged to agree to take legal action through the court, which is handling a claim for compensation brought against one of them on the basis of a loss, which is alleged to have been caused by the sales object.


  1. Ownership:

Ownership of the sales object shall remain with FreezeTec until the entire purchase sum, including interest, costs, etc., have been paid in full.


  1. Legal venue:

Any disputes between the parties shall be resolved in accordance with Danish law by the Court in Næstved as first priority.